Discover more in our FAQ
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Support hours: Monday-Friday, 9am-5pm
How long does the fitting take?
How long does the fitting take?
We always recommend at least two fittings at our store after the initial purchase. Each session takes between 45 – 60 minutes.
Are my measurements recorded for future orders?
Are my measurements recorded for future orders?
Yes, once you are happy with the size and fit of garments, we will record your measurements and use them for future orders (unless your body size has changed).
How lomg does it take to make a suit?
How lomg does it take to make a suit?
A half-canvassed jacket and trousers would require 7–10 days. This includes 2-3 fittings of the garments to ensure their perfect fit. A full canvassed jacket takes longer to create, between 2-3 weeks. If you have a tight schedule and need the garments sooner, please get in touch with us. We will assess whether it would be possible to successfully assist you in the required timeframe.
Can I pprovide you with my fabrics for you to manufacture a suit Or shirt from?
Can I pprovide you with my fabrics for you to manufacture a suit Or shirt from?
No, unfortunately, we don’t accept orders for fabrics that we don’t stock ourselves. In case something went wrong or additional fabric was required, we wouldn’t be able to provide it for our customers.
How should I take care of my suit?
How should I take care of my suit?
Suits (both jackets and trousers) don’t require cleaning very often. If they do, follow these steps to keep them looking new:
- Dry clean only
- Jackets – clean no more than four times per year
- Trousers – clean no more than once a month(if worn frequently)
- Don’t steam if creased, press professionally
- Spot clean with water and mild detergent
- The natural fibres of your suit need time to rest
- Avoid wearing your suit more than two or three times per week
- After wearing, hang up your suit in a ventilated space to ensure freshness and reduce wrinkling
- We recommend purchasing an extra pair of trousers for your favourite suits. Trousers typically age faster than jackets and having two pairs can help increase the suit’s lifespan.