[title]
[message]Returns & Exchange Conditions.
Exchange And Returns Conditions.
Dear Valued Customer,
Thank you for shopping with us! We are happy to offer exchanges for items that are faulty or damaged. Please refer to our size information guide before placing your order. If you are uncertain about sizing, feel free to contact us for assistance.
Our exchange policy is as follows:
- Items eligible for exchange must be returned within 14 days of receipt. Incase size issues only.
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9). Return Policy
We accept returns exclusively for exchanges incase size problem issues only Or offer a coupon code equivalent to the value of the item(s). Refunds are not accepted. Please note that customers are responsible for covering return shipping costs.
- To initiate an exchange, please email us at sale@modshopping.com within 5 days of receiving your order.
- Upon receiving your order, kindly inspect the items to ensure proper fit.
- The return address can be found on the reverse side of the packaging and on the enclosed invoice.
Please note that items from our bespoke categories (such as Shirts, Trousers, Jackets, Suits, Overcoats, etc.), as well as Custom Measurements or Custom Design items/products, are non-refundable and non-exchangeable.
8).Color Notice:
Please note that color shades may vary depending on your device's brightness and contrast settings. As a result, the color you see on your screen may differ slightly from the actual product. We are not responsible for any discrepancies in color due to device settings.
9). Return Policy
We accept returns exclusively for exchanges incase size problem issues only Or offer a coupon code equivalent to the value of the item(s). Refunds are not accepted. Please note that customers are responsible for covering return shipping costs.
If you have any further questions or need assistance, please do not hesitate to reach out.
Thank you for your understanding and support!
Our return address is:
Shipping and Deliveries
Please allow 12 to 15 working days for orders to be dispatched. In the event that fabric or materials are out of stock, an additional 2 weeks may be required.
Once dispatched, orders will be shipped via one of the following services:
- DHL Express: Estimated delivery time is 3 to 5 working days.
- UPS Standard Service: Delivery times may vary based on the destination.
- DHL Express: Estimated delivery time is 3 to 5 working days.
- UPS Standard Service: Delivery times may vary based on the destination.